Services
Whatever it is, it’s covered
Six kinds of help, one rate: $200 an hour for members, remote or in person, billed in 15-minute increments.
01
Setup
New devices, done right the first time.
- New computers, phones and tablets
- Moving data from old to new
- Printers, smart TVs and smart home
- Accounts, email and calendars synced
02
Support
Ongoing help for anything that gets in your way.
- How-do-I questions, big or small
- Slow or misbehaving devices
- Email, apps and subscriptions
- Help for parents and family remotely
03
Repairs
Diagnosis and repair, or an honest recommendation.
- Hardware diagnosis
- Screen, battery and drive replacements
- Virus and malware cleanup
- Fixing someone else’s mistakes
04
Networks
Wi-Fi that reaches every room.
- Mesh Wi-Fi design and install
- Dead zones and dropouts
- Guest networks
- Small office networks
05
Passwords
Fewer passwords to remember, more security.
- Password manager setup for the family
- Two-factor authentication
- Recovering locked accounts
- Shared family vaults
06
Backup and protection
Your photos and files, kept safe.
- Automatic cloud backup
- Managed antivirus
- Remote monitoring
- Scam and phishing coaching
No surcharge if a specialist has to be brought in. Same price, remote or in person.
24/7 · No after-hours rate
Something not working? Call us. Any hour.
24/7, with no after-hours rate. Your first call is $50 off, member or not.